|
|
 Incorporated in 2006, Achilles Consulting Group Pte. Ltd. is an entrepreneurial-minded boutique consulting firm that spun off from Keppel Offshore & Marine (Keppel O&M), one of the largest offshore and marine groups in the world. From our prior experiences in applying lean manufacturing principles and operations management techniques in context of large scale operations, we have developed expertise in business process management and system integration. Our consulting team has successfully delivered solutions in various industries such as offshore & marine, financial services, logistics, and aerospace. We also work with a broad spectrum of clients, from the largest multinationals to small, new ventures.
Through our consulting, fulfillment, and education services, we help clients to quickly identify inefficiencies in their business process and IT system, reduce operations cost, improve service level, and increase awareness of "systems thinking" among their employees. We aim to help our clients manage their businesses by delivering knowledge based services through the following key areas: - Body of knowledge, skills and experience which our consulting team has to offer
- Experience and knowledge of the application of our specialist skills in a specific domain (industrial sector, geographical area or type of problem)
- Consultancy skills, which enable our consulting team to deliver our expertise within the clients' environment.
We look forward to forge long term alliance with our clients and bring independence and freshness of view. We deliver quality results through forming effective working team with our clients in discovering problems and resolving them; identifying opportunities and realizing them.
|
|
|
The Achilles Approach: 4C Model |
 |
 |
 |
|
We segment potential clients into different categories based on organization maturity level, identify needs for each category, and provide tools to address these needs. | Organization Maturity Stage | | Chaos | Colonies | Coordination | Collaboration | Characteristics | Flat structure, no segmentation of functions | Organized by functions (business units) | Focus on synchronization between business units | Focus on value chain, beyond company boundary | Needs | Document business processes, and invest in basic IT infrastructure | Share information among units | Optimize processes | Strategy formation | Possible Tools | Simple IT applications | ERP, systems integration tools | Inventory control, simulation | Supply chain management |
Each project is unique, given the fact that different clients may be in different categories and the peculiarity of clients' situation. Yet we adopt the same rigorous project life-cycle management methodology for every project. We start with evaluation of client's current situation. During this stage, we examine client's current business processes and work procedures through interviews with client's staffs and data collection. We use tools that includes flowcharts, statistical analysis, Pareto Chart, Cause-and-effect diagram to visualize and identify opportunities for improvement. With the thorough understanding of issues at hand, we proceed to the stage called proposal formulation. First, we design a framework that breaks down one big problem into several more manageable sub-problems, and maps out the relationship among them. Then we focus our efforts on tackling these relatively independent sub-problems with modules. Finally we integrate individual modules to form a complete solution design. Next step is implementation, probably the most important one. Some clients may want to implement proposal themselves, but we are more than happy to spearhead the implementation. This normally includes change management, software development and deployment. Not all implementation involves software development, but our experience shows that certain level of adjustments to current enterprise management information system and optimization of existing software user interface are almost inevitable, especially for those organizations with a relatively low level of technology maturity. No project is complete without review stage. This is a stage that spans over the whole course of project. It includes progress updates we present during regular project meetings, feedback that we seek for the proposal, and adaption we make to reflect changes as demanded by clients or new business needs.
|
|
|
|
Company
